Suite Showings Now Available!
Suite showings are now available for independent one & two bedroom suites. During the viewing we will follow safe COVID-19 practices. For application inquiries and to book a viewing, please contact Linda Tulloch at (780) 709-0728 or email firstname.lastname@example.org
May 15, 2020
As of May 15, 2020, Rosedale does not have any cases of COVID-19 on site.
On May 6, 2020, we received an unannounced visit from an Alberta Health Executive Officer to ensure we were following the requirements of the Orders of the Chief Medical Officer of Health under section 29(2.1) of the Public Health Act. We are very pleased to announce that we are in full compliance with the Orders.
With recent changes by the Chief Medical Officer of Health (CMOH) and following Orders regarding socially connecting with loved ones and safe visiting practices, we wish to share some frequently asked questions and answers.
Am I allowed to visit?
Our No Visitor policy remains in effect with exception of designated essential visitors only for the following reasons.
2. When a resident is dying.
Each request must be submitted to email@example.com and is considered on a case-by-case basis reviewing the need/service and the ability of Rosedale staff to provide the need/service.
Many of our residents have pre-existing health conditions and are at the most risk of severe symptoms from COVID-19, especially as they live in close contact in our congregate-living community. We continue to encourage residents and their loved ones to connect remotely (Skype, phone, etc.) or to visit outdoors.
Am I allowed to visit if we stay outdoors?
Outdoor visits are acceptable and are important for mental health. All visitors must wear a mask or face covering and remain outdoors at all times, while maintaining physical distancing of 6 feet with the resident. Approved outdoor visitors include the designated essential visitor, the resident and one other for a maximum of three. Do not visit if you are sick.
Can I take my loved one out of the facility or off property?
Residents who are not isolating are strongly encouraged to stay on Rosedale property, except in the case of necessity (e.g., medical appointments, groceries, pharmacy, spending time outdoors, etc.) while following physical / social distancing requirements.
As a site under investigation, arrangements should be made to support your loved one/residents in obtaining necessities without leaving the site. Health screening and hand hygiene is completed anytime a resident leaves the facility/property, and depending on the circumstance, the resident may be placed on 14 days isolation on return.
During my visit, I have noticed a few outdoor visitors not masking or maintaining physical distancing with their loved one. Is this allowed?
No, it is not. Visitors must wear a mask / face covering and stay 6 feet / 2 meters away from their loved one while visiting. We respectfully remind all residents and visitors to assist the community as a whole to stay safe by complying with the Orders of the CMOH.
You may feel well during your visit, but as the COVID-19 virus can take up to 14 days for symptoms to develop, you could share the virus. By continuously masking and maintaining physical distancing with your loved one, you reduce the risk of transmission.
Any visitor who does not maintain physical distancing during an outdoor visit must complete the health screening questionnaire and submit to a temperature check by the front entrance greeters to determine risk of transmission for COVID-19. Should there be risk, the resident would be immediately placed on 14 days isolation precautions.
Is the Hair Salon open?
We have made a request to Public Health to reopen and are waiting for a response. We will advise as soon as we know.
All residents are required to conduct daily self-checks for symptoms of COVID-19. Please note additional symptoms added by the CMOH and immediately report to healthcare staff:
• new or worsening respiratory symptoms of cough, shortness of breath/difficulty breathing, runny nose or sneezing, nasal congestion/stuffy nose, hoarse voice, sore throat/painful swallowing, difficulty swallowing;
• new onset of atypical symptoms such as chills, muscle/joint aches, nausea/vomiting/diarrhea/unexplained loss of appetite, feeling unwell/fatigue/severe exhaustion, headache, loss of sense of smell or taste, conjunctivitis (pink eye), altered mental state.
We continue to closely monitor for symptoms of COVID-19 within the facility and follow strict protocols when someone becomes symptomatic, which includes prompt testing of the individual. Presently, we are isolating residents who have exhibited symptoms and are following protocol as we are a site under investigation. As mentioned above, we remain free of any positive cases of COVID-19 to date.
We know everyone is eager to relax the rules for visiting and socializing especially with the recent relaunch announcement and services starting to be open for business again. Due to the age of our population and the fact that we are congregate living, we remain cautious and ask for your continued patience as we move through these transitions and follow the guidance and Orders of the CMOH.
If you have questions or requests, please email firstname.lastname@example.org and we will do our best to respond in a timely manner.
The Rosedale Difference
Rosedale communities are deluxe assisted living residences in Edmonton. At Rosedale, we believe our residents deserve quality care and support in the comfort of their own home at an affordable price.
Rosedale communities are safe and secure environments which provide all of the supportive services, social activities, food services and personal health care assistance to allow our residents to maintain independence for as long as possible. Rosedale provides a wide range of health care services with health care staff on site 24 hours daily.
We invite you to come and see why Rosedale is one of the most popular assisted living facilities in Edmonton.